Frequently Asked Questions
Booking related questions
How do I book an appointment?
Simply select the service you need, choose your preferred date and time, and complete the booking process by entering your details. You’ll receive a confirmation email once the booking is completed.
Can I reschedule or cancel my appointment?
Yes, you can reschedule or cancel your appointment up to [X hours/days] before the scheduled time through your booking confirmation email or by contacting us directly.
What payment methods are accepted for booking?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. All payments are processed securely during the booking process.
Is there a cancellation fee if I cancel my appointment?
Cancellations made within [X hours/days] of the appointment may incur a cancellation fee of [insert fee]. Please check our cancellation policy for more details.
Can I book multiple services in one appointment?
Yes, you can book multiple services within a single appointment. When scheduling, simply select all the services you require, and they will be arranged together.
What happens if I am late for my appointment?
If you are running late, please notify us as soon as possible. Depending on availability, we may still accommodate you, but your appointment duration may be shortened to avoid delays for other clients.
Will I receive a reminder before my appointment?
Yes, we will send a reminder via email or SMS [X hours/days] before your appointment to ensure you don’t miss it. You can also add the appointment to your calendar during the booking process.
Getting Here
Where is your office/location situated?
We are located atKaboti Surf school Lanzarote, easily accessible by [public transportation/car]. You can find directions on Google Maps Link
Is parking available on-site?
Yes, we offer free parking on-site for our clients. There are also nearby parking options if our lot is full.
What public transportation options are available?
Our location is accessible via [list nearby public transportation options such as buses, subway lines, or trains], with stops just [X minutes] away.
How do I get there from the nearest airport?
If you’re arriving from [Insert Nearest Airport], we recommend taking a taxi, ride-sharing service, or shuttle, which will take approximately [X minutes/hours] to reach us.
Do you provide any transportation assistance or shuttle service?
Do you provide any transportation assistance or shuttle service?
Are there any landmarks nearby to help find the location?
We are located near [insert nearby landmarks like well-known buildings, parks, or shops] which can help you find us easily.
Is your location wheelchair accessible?
Yes, our facility is fully wheelchair accessible, with ramps and elevators to ensure convenient access for all visitors.
Financial Questions
What is the cost of the surf courses?
Our surf course prices vary depending on the level and duration. For example, beginner courses start at 80 Euro for 30 Minutes, while advanced packages are available at .
Are there any discounts available for group bookings or long-term courses?
Yes, we offer discounts for group bookings of [X] people or more, as well as for long-term or multi-session courses. Please contact us for specific pricing details.
What payment methods do you accept?
There is no maximum age to start to surf in Kaboti surf school in Lanzarote, you set the limits!!
Do I need to pay the full amount upfront?
We require a [X%] deposit at the time of booking, with the remaining balance due before the first lesson. Payment plans may be available upon request.
What is your refund policy if I need to cancel my surf course?
If you cancel more than [X days/hours] before the course starts, you’ll receive a full refund. Cancellations within [X days/hours] may incur a [percentage/flat fee] cancellation charge.
Are equipment rental fees included in the course price?
Yes, the course fee includes all necessary equipment such as surfboards, wetsuits, and safety gear. You are welcome to bring your own equipment if preferred.
Do you offer any financial aid or scholarships for surf courses?
While we do not offer financial aid, we occasionally run promotions and special offers. Be sure to check our website or contact us for any available discounts.
Life in Famara
Life in Famara
Famara offers a laid-back, surf-centric lifestyle. With its relaxed vibe, friendly locals, and strong sense of community, it’s perfect for those who enjoy outdoor activities and a slower pace of life by the beach.
What are the main attractions in Famara?
Famara is famous for its stunning beach, surf spots, and breathtaking views of the cliffs. It’s also great for hiking, kitesurfing, and exploring the natural beauty of Lanzarote.
Is Famara a good place for surfing?
Absolutely! Famara Beach is one of the top surfing spots in Europe, with consistent waves suitable for both beginners and advanced surfers. The surf schools and ideal conditions make it a haven for surf enthusiasts.
Are there places to eat and shop in Famara?
Yes, while Famara is a small town, it has a selection of cozy restaurants, bars, and cafés offering local cuisine, as well as surf shops and small grocery stores for everyday needs.
What’s the weather like in Famara?
Famara enjoys a mild, subtropical climate year-round. Summers are warm with temperatures around 25-30°C, while winters are cooler, but still pleasant for outdoor activities, averaging around 18-22°C.
Is Famara suitable for families?
Famara is family-friendly with a relaxed environment, safe beaches, and plenty of outdoor activities like surfing and hiking. However, it’s more suited for families who enjoy nature and adventure over a more urban lifestyle.
How is the transportation in and around Famara?
Famara is somewhat remote, so it’s best to rent a car to explore the island. Public transport options are limited but available. The nearest larger town, Teguise, is a short drive away, providing more services and amenities.
Surf Camp
What is included in the surf camp package?
Our surf camp package includes daily surf lessons, accommodation, surfboard and wetsuit rental, breakfast, and transportation to the surf spots. Optional extras, such as yoga sessions and excursions, are also available.
Do I need prior surfing experience to join the camp?
No prior experience is necessary! Our surf camp is designed for all skill levels, from complete beginners to advanced surfers. Our instructors will tailor the lessons based on your ability and goals.
What type of accommodation is provided at the surf camp?
Accommodation options range from shared dorm-style rooms to private rooms, all within close proximity to the beach. Our surf house is comfortable and fully equipped with common areas, kitchen facilities, and Wi-Fi.
What should I bring to the surf camp?
We recommend bringing swimwear, sunscreen, a beach towel, and comfortable clothes for the evenings. All surf equipment is provided, but you’re welcome to bring your own surfboard or wetsuit if you prefer.
What are the typical daily activities at the surf camp?
A typical day starts with breakfast, followed by a surf lesson in the morning. After lunch, you’ll have free time to relax or explore, and in the afternoon, we often organize activities like yoga, beach volleyball, or additional surfing sessions.
Can I join the surf camp if I’m traveling alone?
Absolutely! Our surf camp is a great place to meet like-minded people from around the world. Many of our guests come alone, and we foster a friendly, communal atmosphere where everyone feels welcome.
Is the surf camp suitable for children or families?
Yes, we offer family-friendly surf camps and can tailor lessons to children’s abilities. Please let us know in advance so we can arrange suitable accommodations and activities for your family
Surf School & Surf Shop
What levels of surfers do you cater to at the surf school?
Our surf school offers lessons for all levels, from complete beginners to advanced surfers. Whether you’re catching your first wave or refining your skills, we have tailored lessons for each level.
How long are the surf lessons?
Each lesson typically lasts [X hours], which includes warm-up exercises, safety instructions, and plenty of time in the water to practice surfing under the guidance of our instructors.
Do I need to bring my own equipment for the lessons?
No, we provide all the necessary equipment, including surfboards, wetsuits, and safety gear. If you prefer using your own board or wetsuit, you’re welcome to bring it.
How many students are in each surf lesson?
We keep our class sizes small, with a maximum of [X students] per instructor to ensure personalized attention and safety in the water.
What types of surfboards do you sell at the surf shop?
We offer a wide range of surfboards, including beginner-friendly soft-top boards, high-performance shortboards, and longboards. Our staff can help you find the perfect board based on your skill level and surfing style.
Do you sell wetsuits and other surf gear?
Yes, our surf shop stocks a variety of wetsuits, rash guards, leashes, and wax. We also carry other essentials like fins, surfboard bags, and repair kits.
Can I rent equipment from the surf shop?
Absolutely! We offer surfboard and wetsuit rentals on an hourly, daily, or weekly basis. We have a selection of boards for different skill levels and conditions.
